Thursday, June 5, 2014

Doing Business In Connecticut: The state of manufacturing

Manufacturing
Industry SPOTLIGHT

Yankee ingenuity lives on in Connecticut as CT manufacturers get smarter and leaner

By Taryn Plumb

Manufacturing by the Numbers
$24 billion -- Total output of CT manufacturers.
4,700 -- Number of manufacturing firms in Connecticut.
166,000 --Total Connecticut manufacturing employees.

Largest Manufacturers based in CT
General Electric, Fairfield Pitney Bowes, Stamford Praxiar Corp., Danbury United Technologies Corp., Hartford Xerox Corp., Norwalk

For the country’s third smallest state,
Connecticut has a dense and diverse array of manufacturers, from family- owned shops to international trans- portation and pop culture giants. And
while the sector — not just here, but throughout the United States — has suffered losses due to the economy, off-shoring and the ever-changing nature of technology, manufacturers in Con- necticut are optimistic about the future, despite significant challenges still to overcome.
“We are gaining a lot of momentum,” said Douglas Johnson, president of the Smaller Manufacturers Association of Connecticut. “We’re in kind of a Renaissance of manufacturing.”
So what exactly is made here in Connecticut?
All told, the state has roughly 4,700 manufacturers that employ 166,000 people, according to Bonnie Del Conte, president and CEO of the Rocky Hill-based consulting organization CONNSTEP.
Ultimately, manufacturing accounts for slightly more than $24 billion — or roughly between 10 and 12 percent — of Connecti- cut’s gross domestic product, she said.
The state’s largest sector by far is transportation equipment — including jet engines, helicopters and aerospace products manufactured by Hartford-headquartered aerospace and aviation giant United Tech- nologies Corp., and the submarines made by General Dynamics Electric Boat in Groton.
They, in turn, have created a sector of feeder manufacturers: Admill Machine of New Britain and Aero Gear Inc. in Windsor, to name a couple.
“There are a lot of businesses that fuel this engine, so to speak,” said Del Conte.

Diversity
The state fulfills a number of other manu- facturing capacities as well: paper (Interna- tional Paper in Middletown and Putnam),electric equipment, machinery, plastics, rubber, furniture, apparel, textiles and food (Frito-Lay in Killingly; Bigelow Tea in Fairfield).“We do quite a bit of everything in Con- necticut,” said Del Conte.
Of course, she acknowledged, the state used to do more. At one point, it had more than 6,000 manufacturers employing around 200,000 people.
“Nationwide, manufacturing obviously has been on a decline,” she said. “There has been job loss and establishment loss.”
But, she and others agreed, things are improving.
“The climate for manufacturing in Con- necticut is better,” said Chris DiPentima, CEO of Pegasus Manufacturing in Middletown, a fabricating and machining company.
He attributed that to “concerted efforts” by academia and policy makers. For example, manufacturing programs have been expanded at state community colleges and industry advisors sit on the boards to those colleges; legislation has been introduced for a $25 million Advanced Manufacturing Fund to provide assistance for the industry, and the state implemented the Small Business Express Program, which pro- vides loans and grants to small businesses.
“We have an administration that is very pro-manufacturing and supports manufac- turing in many different ways,” said Sue Palisano, director of education and workforce development at the Connecticut Center for Advanced Technology Inc. in East Hartford.
Seymour-based Microboard Processing Inc. knows this first-hand; the 95-employee company, founded in 1983, received a $100,000 matching grant from the Small Business Express Program to renovate parts of its facility to accommodate growth and reduce its carbon footprint, according to Owner and President Ni- cole Russo. The manufacturer of printed circuit board assemblies also secured a $300,000 loan from the program to help cover the cost of what Russo called “the most advanced inspection equipment available in our electronics sector.”
Like many others, Microboard initially settled in Connecticut because of the state’s tal- ent pool, centralized location and supply chain.
She pointed out “the easy proximity to leading edge aerospace customers, as well as telecom, med- ical, high speed server and industrial customers” made the state an ideal location for Microboard.
DiPentima of Pegasus also pointed out Connecticut’s advantages in its experienced workforce, as well as the convenience of having “the complete supply chain located within a 30-mile radius — from raw material distributors, to special processes, to manufac- turers and finishing houses,” as well as United Technologies Corp. and Electric Boat.
As he explained, Pegasus has been able to offset the higher costs of doing business in Connecticut by “making parts faster than our global competitors because we have an expe- rienced workforce to draw from and quicker turnaround times from local suppliers.”

Curbing costs
In addition to offering an experienced workforce, Connecticut also offers programs to help manufacturers lower costs in what traditionally is a high-cost area: energy.
Energize Connecticut, a state program run in partnership with the state’s utilities — includ- ing Connecticut Light & Power as well as United Illuminating — offers a broad array of options to help businesses get control of their energy costs. One of the more popular programs is called PRIME (Process Reengineering for Increased Manufacturing Efficiency). The program takes businesses through the process of getting “lean,” or more efficient. Lean techniques emphasize a system where customer orders pull activity, rather than a business pushing product that’s already been made and sitting in a warehouse.
The family-owned Edco Engineering of Newington began participating in the PRIME program this spring through the help of the In- stitute of Technology & Business Development (ITBD) at Central Connecticut State University. Edco, which makes components used in fluid transfer for engine and airplane makers, is using the lean training to help expand its assembly and tube-bending division. The training is inten- sive. It included having a lean expert on site for nine days who reviewed Edco’s manufacturing process and then made very specific recommendations on ways to save time and therefore energy. The cost for the training was more than $15,000, a majority of which will be covered through the PRIME program.
The lean training “is going to make us more competitive in a global economy,” said James Boryczewski, vice president of Edco. His sister, Dina Palmese, also a vice president at the firm, added, “In the end, what we’re hoping to do is improve product flow, minimize our environ- mental impact and reduce the amount of energy we use.”
Local roots
Like Edco, many of the state’s small manufac- turers are multi-generational and family-owned, meaning they’re deeply invested in Connecticut.
Johnson of the Smaller Manufacturer Association — whose membership includes 138 companies — works at the third-gener- ation Marion Manufacturing Co., located in Cheshire since 1946.
“There’s a strong desire to stay here,” he said. “Connecticut’s a great place to live.”
This is where the Connecticut Center for Advanced Technology’s “Connecticut. Dream It. Do It.” program is working to make a difference.
A coalition of manufacturers, associa- tions, educational institutions, economic development and workforce organizations, it was launched in December 2010 to address workforce shortages.
Since then, it’s reached out to 14,000 mid- dle and high school students through special events and various programming, according to Palisano. They get hands-on experience that replicates the manufacturing process — from concept, to design, to fabrication, to quality control — and they meet with manufacturers and their employees.
The organization’s biggest challenge: Replacing “the tarnished image of manu- facturing as dirty, dark and dangerous,” said Karen Jarmon, senior communications advi- sor for the Connecticut Center for Advanced Technology.
“Misinformation is one of our key chal- lenges,” Palisano agreed. “It’s changing the image of manufacturing and challenging stereotypes.”
As she pointed out, jobs are well-paid, more secure than perceived, and cover a huge breadth.
“There are a wide variety of kinds of careers that you could have,” she said.
DiPentima agreed that roles range from “operators, to sales, to human resources, to finance, to quality control, to logistics, and much more. No other industry offers such a diverse range of job opportunities.”

PROFILE
Chip Bottone
CEO, FuelCell Energy

By Taryn Plumb

Back in college, Chip Bottone worked at a coal-fired power plant – tending to precipitators (which re-
move dust from gas), and dealing with the inevitable
hitches and quirks of steam valves and boiler pumps. Thirty years later, he’s on the opposite end of the
energy spectrum: He heads the clean power company Fu- elCell Energy, which conceptualizes, manufactures, installs, manages and services fuel cell power plants.
“The value of that, frankly, is that I understand both sides of the equation,” said Bottone, who has served as presi- dent and CEO of FuelCell Energy since February 2011.

Distributed plan
The publicly-traded company — with roughly $188 million in revenue — is headquartered in Danbury in northern Fairfield County and has manufacturing op- erations in Torrington. Its Direct FuelCell plants have generated more than 1.5 billion kilowatt hours of electricity without burning or combustion, utilizing such fuels as renewable biogas, propane and clean natural gas.
“What we’re trying to do is build power plants around the world, megawatt size and above, and help transform the utility industry from a centralized form of power to more of a distributed form of power, and make sure that affordable, clean energy adds to the resiliency of the grid,” said Bottone.
He’s long had an interest in the energy industry, going back to his time at the coal-fired plant in Cartersville, Ga., where he landed through a co-op program in college.
“It was a great correlation between work and school,” said Bottone. “They were teaching us all this stuff in the classroom, and it was a great way to see it in action.”
After earning his undergraduate degree in mechanical engineering from the Geor- gia Institute of Technology, Bottone went on to a robust, 25-year career at Ingersoll Rand. Throughout his diversified tenure there, he was involved in sales and acquisitions, innova- tion, global business development, commercialization of technology, and power generation project development. Eventually, he became president of the manufacturer’s Energy Systems business, which further piqued his interest in the industry.
“I wanted to get into the energy sector, specifically clean energy,” he said, noting his particular interest in the great potential of fuel cells.
In February 2010, he joined FuelCell Energy as senior vice president and chief commer- cial officer; just a year later, he was promoted to his current position. The company, which was founded in 1969 as Energy Research Corp., now employs roughly 620 people between its two Connecticut locations, Bottone said, and more than 95 percent of its revenues are derived from out of state.
“It’s good for Connecticut, and, frankly, Connecticut has been good for us,” he said.
Goals moving forward are to address the broader energy markets, he said, and to build larger and larger plants around the world. He noted that patience is a virtue when working with well-entrenched utility companies; utilities often tend to be slow to change, because they’re risk adverse.
“We’re making progress,” Bottone said. But “we’ve got a lot more work to do.”

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